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iOS App Store: Unable to download and update apps due to Terms and Conditions loop, even after agreeing



Unicorn Meta Zoo #1: Why another podcast?
Announcing the arrival of Valued Associate #679: Cesar Manara
Should an RSS feed of hot network questions feed any chat room(s) here?iOS apps cannot be downloaded or updated“Unable to Download”/“Unable to Install” on iOS app updateHow to remove apps that are remembered by App Store?iPhone 4 App Store won't download appsApp Store: You have not yet purchased any appsApp Store purchases and updatesApp store to forget programs on Iphone 6sUnable to use new apple id in app store on iPhone 4 IOS 7.1.2I once installed an app requiring an Apple ID from the US store and now other apps require that Apple ID. Why?How do I assign apps through Apple's Volume Purchase Program (VPP)?



.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








2















When I go into the App Store and hit update, or try to download a new game, I get the prompt shown in the image.





I hit OK, and it loads the Terms and Conditions just fine and there is a nice blue accept button that I hit in the top right. However upon doing so it take me back to the App Store where I was before and then after about 1-2 seconds the prompt to accept reappears. Telling me to accept these Terms and Conditions.



I think the issue has something to do with the fact I had to change my region for the App Store recently as prior to that I had no issue with this. I needed an app from a foreign App Store to make travelling on public transport easier. And now I’ve switch back to the United Kingdom’s App Store. All of these apps that need updating were downloaded while I have been on the UK AppStore previously. And even games I’ve never downloaded before give me the prompt.



I also tried changing regions again and back, but to no avail. I’ve tried reading the whole Terms and conditions again and emailing them to myself. And I’m just about out of ideas.










share|improve this question









New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • this problem has occurred to many iPhone, iPad users around the world. So i think it's app store error. We should wait for fix. I Have same problem too

    – Sambuu
    4 hours ago

















2















When I go into the App Store and hit update, or try to download a new game, I get the prompt shown in the image.





I hit OK, and it loads the Terms and Conditions just fine and there is a nice blue accept button that I hit in the top right. However upon doing so it take me back to the App Store where I was before and then after about 1-2 seconds the prompt to accept reappears. Telling me to accept these Terms and Conditions.



I think the issue has something to do with the fact I had to change my region for the App Store recently as prior to that I had no issue with this. I needed an app from a foreign App Store to make travelling on public transport easier. And now I’ve switch back to the United Kingdom’s App Store. All of these apps that need updating were downloaded while I have been on the UK AppStore previously. And even games I’ve never downloaded before give me the prompt.



I also tried changing regions again and back, but to no avail. I’ve tried reading the whole Terms and conditions again and emailing them to myself. And I’m just about out of ideas.










share|improve this question









New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • this problem has occurred to many iPhone, iPad users around the world. So i think it's app store error. We should wait for fix. I Have same problem too

    – Sambuu
    4 hours ago













2












2








2


1






When I go into the App Store and hit update, or try to download a new game, I get the prompt shown in the image.





I hit OK, and it loads the Terms and Conditions just fine and there is a nice blue accept button that I hit in the top right. However upon doing so it take me back to the App Store where I was before and then after about 1-2 seconds the prompt to accept reappears. Telling me to accept these Terms and Conditions.



I think the issue has something to do with the fact I had to change my region for the App Store recently as prior to that I had no issue with this. I needed an app from a foreign App Store to make travelling on public transport easier. And now I’ve switch back to the United Kingdom’s App Store. All of these apps that need updating were downloaded while I have been on the UK AppStore previously. And even games I’ve never downloaded before give me the prompt.



I also tried changing regions again and back, but to no avail. I’ve tried reading the whole Terms and conditions again and emailing them to myself. And I’m just about out of ideas.










share|improve this question









New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












When I go into the App Store and hit update, or try to download a new game, I get the prompt shown in the image.





I hit OK, and it loads the Terms and Conditions just fine and there is a nice blue accept button that I hit in the top right. However upon doing so it take me back to the App Store where I was before and then after about 1-2 seconds the prompt to accept reappears. Telling me to accept these Terms and Conditions.



I think the issue has something to do with the fact I had to change my region for the App Store recently as prior to that I had no issue with this. I needed an app from a foreign App Store to make travelling on public transport easier. And now I’ve switch back to the United Kingdom’s App Store. All of these apps that need updating were downloaded while I have been on the UK AppStore previously. And even games I’ve never downloaded before give me the prompt.



I also tried changing regions again and back, but to no avail. I’ve tried reading the whole Terms and conditions again and emailing them to myself. And I’m just about out of ideas.







ios ios-appstore






share|improve this question









New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 51 mins ago









Nimesh Neema

17.9k74981




17.9k74981






New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked 4 hours ago









MogadonskodaMogadonskoda

112




112




New contributor




Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Mogadonskoda is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












  • this problem has occurred to many iPhone, iPad users around the world. So i think it's app store error. We should wait for fix. I Have same problem too

    – Sambuu
    4 hours ago

















  • this problem has occurred to many iPhone, iPad users around the world. So i think it's app store error. We should wait for fix. I Have same problem too

    – Sambuu
    4 hours ago
















this problem has occurred to many iPhone, iPad users around the world. So i think it's app store error. We should wait for fix. I Have same problem too

– Sambuu
4 hours ago





this problem has occurred to many iPhone, iPad users around the world. So i think it's app store error. We should wait for fix. I Have same problem too

– Sambuu
4 hours ago










1 Answer
1






active

oldest

votes


















3














This is apparently an issue currently with the App Store which is affecting a large number of users and is also affecting Apple's own servers. It is widely reported.



  • Some users unable to download or update App Store apps, faced with endless iTunes terms and conditions prompts - 9to5Mac


Some sizeable number of people are experiencing an issue with the App Store at the moment. On an affected account, when attempting to download a pending app update or a whole new app, users are presented with a dialog to accept new Apple Media Services Terms & Conditions.




and



  • App Store Users Report Endless T&C Loop Preventing App Updates and Downloads - MacRumors


A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.



The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.




According to the article, some users were able to circumvent the issue as follows:




Some users report that simply tapping Cancel when the T&C notification first pops up makes it go away, allowing them to download or update the app in question.




Since it's a widely reported issue, it's very likely that a fix will be made for the same. You can try the aforementioned, or wait for some time to have the fix available.



You can also consider getting in touch with Apple support via their support channels:



  • Apple Support (@AppleSupport)| Twitter


  • Contact - Official Apple Support


Do note that contacting support is crucial here. Even if the contact personnel is not able to provide you a solution instantly, with enough number of requests going to Apple Support, they become aware of the gravity of issue and will work on fixing it soon.






share|improve this answer
































    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    3














    This is apparently an issue currently with the App Store which is affecting a large number of users and is also affecting Apple's own servers. It is widely reported.



    • Some users unable to download or update App Store apps, faced with endless iTunes terms and conditions prompts - 9to5Mac


    Some sizeable number of people are experiencing an issue with the App Store at the moment. On an affected account, when attempting to download a pending app update or a whole new app, users are presented with a dialog to accept new Apple Media Services Terms & Conditions.




    and



    • App Store Users Report Endless T&C Loop Preventing App Updates and Downloads - MacRumors


    A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.



    The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.




    According to the article, some users were able to circumvent the issue as follows:




    Some users report that simply tapping Cancel when the T&C notification first pops up makes it go away, allowing them to download or update the app in question.




    Since it's a widely reported issue, it's very likely that a fix will be made for the same. You can try the aforementioned, or wait for some time to have the fix available.



    You can also consider getting in touch with Apple support via their support channels:



    • Apple Support (@AppleSupport)| Twitter


    • Contact - Official Apple Support


    Do note that contacting support is crucial here. Even if the contact personnel is not able to provide you a solution instantly, with enough number of requests going to Apple Support, they become aware of the gravity of issue and will work on fixing it soon.






    share|improve this answer





























      3














      This is apparently an issue currently with the App Store which is affecting a large number of users and is also affecting Apple's own servers. It is widely reported.



      • Some users unable to download or update App Store apps, faced with endless iTunes terms and conditions prompts - 9to5Mac


      Some sizeable number of people are experiencing an issue with the App Store at the moment. On an affected account, when attempting to download a pending app update or a whole new app, users are presented with a dialog to accept new Apple Media Services Terms & Conditions.




      and



      • App Store Users Report Endless T&C Loop Preventing App Updates and Downloads - MacRumors


      A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.



      The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.




      According to the article, some users were able to circumvent the issue as follows:




      Some users report that simply tapping Cancel when the T&C notification first pops up makes it go away, allowing them to download or update the app in question.




      Since it's a widely reported issue, it's very likely that a fix will be made for the same. You can try the aforementioned, or wait for some time to have the fix available.



      You can also consider getting in touch with Apple support via their support channels:



      • Apple Support (@AppleSupport)| Twitter


      • Contact - Official Apple Support


      Do note that contacting support is crucial here. Even if the contact personnel is not able to provide you a solution instantly, with enough number of requests going to Apple Support, they become aware of the gravity of issue and will work on fixing it soon.






      share|improve this answer



























        3












        3








        3







        This is apparently an issue currently with the App Store which is affecting a large number of users and is also affecting Apple's own servers. It is widely reported.



        • Some users unable to download or update App Store apps, faced with endless iTunes terms and conditions prompts - 9to5Mac


        Some sizeable number of people are experiencing an issue with the App Store at the moment. On an affected account, when attempting to download a pending app update or a whole new app, users are presented with a dialog to accept new Apple Media Services Terms & Conditions.




        and



        • App Store Users Report Endless T&C Loop Preventing App Updates and Downloads - MacRumors


        A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.



        The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.




        According to the article, some users were able to circumvent the issue as follows:




        Some users report that simply tapping Cancel when the T&C notification first pops up makes it go away, allowing them to download or update the app in question.




        Since it's a widely reported issue, it's very likely that a fix will be made for the same. You can try the aforementioned, or wait for some time to have the fix available.



        You can also consider getting in touch with Apple support via their support channels:



        • Apple Support (@AppleSupport)| Twitter


        • Contact - Official Apple Support


        Do note that contacting support is crucial here. Even if the contact personnel is not able to provide you a solution instantly, with enough number of requests going to Apple Support, they become aware of the gravity of issue and will work on fixing it soon.






        share|improve this answer















        This is apparently an issue currently with the App Store which is affecting a large number of users and is also affecting Apple's own servers. It is widely reported.



        • Some users unable to download or update App Store apps, faced with endless iTunes terms and conditions prompts - 9to5Mac


        Some sizeable number of people are experiencing an issue with the App Store at the moment. On an affected account, when attempting to download a pending app update or a whole new app, users are presented with a dialog to accept new Apple Media Services Terms & Conditions.




        and



        • App Store Users Report Endless T&C Loop Preventing App Updates and Downloads - MacRumors


        A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.



        The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.




        According to the article, some users were able to circumvent the issue as follows:




        Some users report that simply tapping Cancel when the T&C notification first pops up makes it go away, allowing them to download or update the app in question.




        Since it's a widely reported issue, it's very likely that a fix will be made for the same. You can try the aforementioned, or wait for some time to have the fix available.



        You can also consider getting in touch with Apple support via their support channels:



        • Apple Support (@AppleSupport)| Twitter


        • Contact - Official Apple Support


        Do note that contacting support is crucial here. Even if the contact personnel is not able to provide you a solution instantly, with enough number of requests going to Apple Support, they become aware of the gravity of issue and will work on fixing it soon.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited 24 mins ago

























        answered 1 hour ago









        Nimesh NeemaNimesh Neema

        17.9k74981




        17.9k74981













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